Call Agent

Direct message the job poster from Car Planet

Job Title: Call Agent

Location: Watford

Car Planet is a rapidly growing company, stocking over 1500+ cars and aiming to be the biggest used car super market in the UK. Having 3 sites in under 3 years is the proof in the pudding that growth is the aim of the game.....Have you got what it takes to grow with us.

• Competitive Salary + Bonuses
• Opportunities for Career Growth
• Fun, friendly, and supportive Work Environment

• Handle inbound and outbound calls with professionalism
• Book appointments for vehicle viewings (commission per booking)
• Provide excellent customer service and resolve inquiries efficiently
• Maintain accurate records of customer interactions
• Collaborate with team members to achieve performance targets

• Strong communication and problem‑solving skills
• Ability to stay calm under pressure
• Basic computer knowledge
• Previous experience in customer service (a plus, but not required)

• Salary: £15,000 basic with an achievable first‑year OTE of £60,000
• Benefits: Uncapped commission, free parking onsite, monthly commission incentives, and 28 days of annual holiday
• Hours: Week 1:
  Monday‑Saturday 08:45‑18:00 or 11:45‑21:00 and Sunday 10:00‑17:00 (Tuesday fixed day off). Week 2:
  Monday‑Saturday 08:45‑18:00 or 11:45‑21:00 and Sunday 10:00‑17:00 (Tuesday and Wednesdays off)

• Full‑time, Permanent

• A-Level or equivalent (preferred)

• Customer service: 1 year (preferred)

Your opportunity to grow and make an impact starts here.

Join us and be part of something exciting and grow with us!