French Customer Service Representative

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An internationally renowned company is seeking a Customer Service Representative with French & English language skills to join their team on a full time, permanent basis.

A further European language is required to be useable in a business environment from the following:

• Dutch
• German
• Spanish

Utilising your language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring business opportunities are maximised through various communication channels.

Responsibilities will include, but will not be limited to:

• Providing exceptional customer service via phone and email in the French, English and one further language (Dutch, German or Spanish)
• Assisting with customer enquiries and resolve any issues with a friendly and positive approach
• Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
• Coordinating with couriers to oversee and track shipments
• Maintain accurate records and ensure that all customer interactions are well-documented

The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player.

In return the company is offering a competitive salary and a range of company benefits too.

Park Street People Ltd is an Equal Opportunities Employer. We are acting as an Employment Agency in relation to this role.

Associate

Full-time

Administrative and Customer Service

Retail and Manufacturing