Youth Support Worker

Youth Support Worker – Young People’s Housing Service (Watford)

Location:

Hightown, Watford, England, United Kingdom.

Base pay:
Full time – 37.5 hours per week – £25,857 per annum.

• Develop personalised, trauma-sensitive support plans tailored to each young person’s needs and aspirations.
• Promote independence through life skills such as cooking, cleaning, and budgeting.
• Support access to education, employment, and training opportunities.
• Refer young people to external services, including healthcare, mental health, and substance support.
• Use PIE principles to create a psychologically supportive environment within the service.
• Build trusting relationships and provide emotional support.
• Respond effectively in crisis situations and contribute to safeguarding plans.
• Work flexibly as part of a 24‑hour rotation, including evenings, weekends, bank holidays, and sleep‑in shifts (with pay for sleep‑in).
• Work both independently and as part of a team in a fast‑paced environment.

• Empathetic, resilient, and committed to empowering vulnerable young people.
• Demonstrate an understanding of trauma and its effects on behaviour, relationships, and engagement.
• Use a psychologically informed, non‑judgemental approach in daily practice.
• Communicate clearly and adapt to diverse needs and backgrounds.
• Hold a full UK driving licence with business insurance and have access to a vehicle (staff may need to transport young people).
• Commit to starting the following qualification within one year of joining:
  Frontline Staff – NVQ Level 3 or equivalent Children and Young Peoples Workforce Diploma.

• Generous annual leave allowance of 33 days per year (increasing to 35 days with service).
• Workplace pension scheme and life assurance of three times your annual salary.
• Mileage paid for car usage.
• Fully paid DBS.
• Annual bonus based on satisfactory performance.
• Monthly attendance bonus and annual salary and cost‑of‑living review.
• Ongoing professional development and training to help you deliver outstanding support.

Employee assistance helpline.

We are an Equal Opportunities & Disability Confident Employer.

Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.