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AI-Driven Digital Care Lead — Shape -Gen CX
Job in
Watford, Hertfordshire, NN6, England, UK
Listed on 2026-01-07
Listing for:
ASOS
Full Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
Technical Support, Digital Marketing, Ecommerce, IT Consultant
Job Description & How to Apply Below
A global fashion retailer is seeking a Digital Care Lead to redefine customer care in a dynamic environment. You will leverage AI to enhance user experiences and drive customer satisfaction. The role involves leading design workshops, optimizing the customer journey, and collaborating with cross-functional teams. Ideal candidates should possess strong communication skills, a data-driven mindset, and the ability to thrive in fast-paced settings.
This position offers insights into cutting-edge technologies while contributing to a substantial customer experience.
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