Space NK Colour Specialist

Space NK are thrilled to announce the upcoming opening of our newest store in Watford, located in the
Harlequin
Shopping Centre!

The Colour Specialist’s main responsibility is to drive colour sales instore through training and increase team skill levels and confidence in selling our colour options

They must aim to deliver:

• Our Brand Vision and Mission by living our values and behaviours.
• A ‘Customer first’ experience in Colour that is consistent throughout the portfolio.
• A fully compliant store, adhering to all company processes and policies.

• Responsible for training the team to company standard, including the colour aspect of New Starter Induction for all new starters
• Schedule Colour training around business needs, logging each training session and attendees
• Observe and support the team on the spot with customers taking the opportunity to build confidence and knowledge, whilst ensuring a Customer First experience is given
• Passionate about maintaining own up to date product knowledge and sharing with the team
• Attend regular training and meetings with Colour Trainer to ensure that up-to-date with company standards and processes
• Deliver unbiased customer advice through exceptional product knowledge

• Deliver unbiased customer advice through exceptional product knowledge
• Delivers a ‘customer first’ experience exceeding customer expectations
• Work as one team to ensure a ‘customer first’ experience is delivered consistently

• Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
• Exceeds the company acquisition target for N.dulge

• Communicates clearly and concisely with their store team
• Confidently communicates with external business partners, store visitors
• Fully embraces the team effort and takes pride in achieving a common goal
• Open and supportive of other ideas and opinions creating an inclusive, welcoming, and approachable store environment

• Follows all stock handling policies to ensure stock accuracy and minimise stock loss
  Understands and adheres to all Company loss prevention practices

• Highly skilled artistry
• Ability to evaluate skill level
• Confident and engaging
• Strong selling skills
• Excellent communicator, collaborator, and team player
• Passionate about make-up and ability to deliver a ‘customer first’ experience
• Enthusiastic to share knowledge and to support colleagues
• Strong prioritising and organisational skills
• Leads by example
• Ability to understand store targets and KPI’s
• Values honesty and integrity in working relationships
• Flexibility to meet rapidly changing priorities and deadlines