Finneran Pavilion Guest Services

Finneran Pavilion Guest Services Staff

The Finneran Pavilion Guest Services team members will play a vital role in maximizing the game day experience for Villanova Wildcat fans. Guest Services team members will have the opportunity to work closely with and support the student-athletes, coaching staff, and personnel as they look to continue their tradition of winning.

The primary responsibility of the team members is to assist fans in the premium clubs, provide all guests game day specific information, and provide a welcoming environment. All duties must be completed in compliance with University and NCAA rules and regulations.

Responsibilities include:

• Exceed customer service expectations of all Wildcat community members.
• Understand and practice policies and procedures set by Villanova University Athletics.
• Attend customer service team member training and maintain comprehensive knowledge of game day information, rules, and regulations.
• Go above and beyond to enhance game day experience

Requirements:

• 18 years of age or older
• Must be available nights, weekends, and holidays
• Ability to stand, walk, and climb stairs throughout the duration of the event
• Required to occasionally lift 10 pounds, unaided.
• Ability to work well with others
• Positive attitude toward taking on additional job responsibilities
• Good judgment
• Authorization to work in the United States of America

Physical Demands

Summary:

• Ability to stand, walk, and climb stairs throughout the duration of the event
• Required to occasionally lift 10 pounds, unaided.

Villanova University is an Equal Opportunity Employer and welcomes applications from diverse candidates.