Mortgage Administrator

Job Title: Mortgage Administrator

Location: Hertfordshire

Salary: Up to £27,000

Hours: Monday to Friday 9 am to 5.30 pm

• Private Medical Healthcare
• Dental Scheme
• Additional half-day annual leave on your Birthday
• Annual leave purchase scheme
• Pension Scheme
• Perk box
• Free eye tests
• Christmas and Summer Social Events
• Top Performers incentives each quarter
• Fresh fruit in the office
• 25 days holiday plus public and bank holidays

This is a great opportunity to start your journey toward becoming a Mortgage Underwriter. Join a leading specialist lender as part of their residential mortgage underwriting team, working as a Case Manager responsible for mortgage administration throughout the underwriting process.

• Liaise with internal teams and external stakeholders to progress mortgage cases to completion.
• Monitor document expirations and offers to ensure timely action.
• Maintain accurate records and management information across all systems.
• Ensure all mortgage conditions are met before case completion.
• Collaborate closely with the underwriting team to manage post-offer caseloads.
• Process incoming completion documentation via email, post, and other channels.
• Create and maintain digital application files, ensuring all documentation is correct and stored properly.
• Instruct solicitors to act on behalf of West One in transactions.
• Conduct quality assurance checks on other underwriters' cases.
• Serve as a key point of contact for incoming calls to the team.
• Return original documents to clients as required.

• Experience in secured lending, mortgage administration, or a related sector.
• Understanding of the mortgage underwriting process.
• Previous experience managing a caseload in a fast-paced environment.
• Strong administrative skills with attention to detail.
• Experience providing excellent customer service and acting as a key point of contact.
• Ability to prioritise tasks, meet deadlines, and work under pressure.

For more information regarding the role of Mortgage Administrator, please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days