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Ecommerce Digital Marketing

Head of Digital Customer Experience & Personalisation

Job in Welwyn Garden City, Hertfordshire, AL8, England, UK
Listing for: Adecco
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    Ecommerce, Digital Marketing
Job Description & How to Apply Below
A leading recruitment consultancy is seeking a Head of Online Customer Experience to drive the digital experience strategy. This pivotal role involves leading a dedicated team to enhance the online customer journey, working closely with senior stakeholders across Customer and Technology functions. The ideal candidate will have a deep understanding of eCommerce and personalization, along with strong leadership and project management skills.

This position is hybrid, requiring 3 days onsite in Welwyn Garden City.
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