Sales Administrator

Position: Sales Administrator (Permanent)
Location: Smethwick

Are you an ambitious Sales Administrator looking for a new opportunity? Do you have a keen eye for detail and enjoy building relationships with customers? Then this could be the role for you!

Working within a busy commercial office, the Sales Administrator will provide comprehensive administrative support to the sales function. You will be responsible for processing contracts and sales orders, producing reports, liaising with customers, and maintaining internal systems to a high level of accuracy.

Benefits:

Salary up to £27,000
Monday to Friday - Full time - early finish on a Friday
29 days holiday including bank holidays
Free onsite parking

Location:

Smethwick
Permanent role
Immediate start available
Fully office based

Key Responsibilities:

Acting as the main point of contact for incoming office communications (phone, email and in person)
Processing contractual documentation in line with internal procedures
Maintaining and updating customer records accurately across internal systems
Producing accurate contractual and framework reports for customers and management
Processing Direct Sales Orders, including raising invoices and reporting
Managing fixed charge contracts and ensuring accurate system updates
Raising manual invoices and credit notes
Supporting CRM usage, including assisting with system training for team members
Managing electronic documentation via Docusign
Liaising with customers regarding contractual pricing changes, including written notifications and system updates
Carrying out general administrative duties such as invoice processing, bookings and ordering stationery
Reviewing processes and supporting continuous improvement initiatives
Providing ad-hoc administrative support to the wider Commercial Team Skills & Experience Required

Proven experience in a Sales Administration or Commercial Support role
Strong IT skills with excellent knowledge of Microsoft Office, particularly Excel
Experience using CRM systems
Strong communication skills, both written and verbal
Highly organised with excellent attention to detail
Ability to work independently and manage multiple priorities
Comfortable working to deadlines in a fast-paced environment

If this sounds like you, please apply today