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Customer Experience Team Lead - Maternity Cover

Job in Sandwell, West Bromwich, West Midlands, B70, England, UK
Listing for: Pardon Our Interruption
Seasonal/Temporary, Contract position
Listed on 2026-01-16
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Customer Experience Team Lead - 12-Month Maternity Cover
Location: Sandwell

A leading customer service provider based in Sandwell, England is seeking a Customer Experience Team Manager to lead and inspire a team. The ideal candidate will have strong leadership skills preferably in a contact center environment. Responsibilities include managing team dynamics, capturing customer insights, and implementing processes to enhance performance. Employees enjoy numerous benefits, including 25 vacation days, life insurance, and a pension scheme.

This role offers an opportunity for professional development and making a real impact in the business.
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