Business Development Outreach Representative

Salary: $65,000–$75,000 DOE

Join a Mission-Driven Team Changing Lives

Center for Change is seeking a dynamic, relationship-focused professional to join our Business Development team. This role is ideal for an individual who is passionate about behavioral health and enjoys building meaningful connections that expand access to life-changing treatment.

Responsibilities

Remote | Full-Time (40 Hours/Week) | Benefits

As a Business Development Outreach Representative, you will play a key role in expanding Center for Change’s referral network, increasing brand visibility, and strengthening relationships with healthcare professionals, treatment providers, schools, hospitals, and community partners throughout your assigned territory. This is a highly collaborative, results-driven position that combines strategic outreach, relationship management, market analysis, and community engagement to support organizational growth and patient access to care.

Position

Summary

The Business Development Outreach Representative is responsible for developing and maintaining referral partnerships, identifying new business opportunities, and supporting referral growth initiatives through strategic territory management. Working closely with Admissions and Business Development leadership, this individual will utilize data, market intelligence, and relationship-building expertise to drive referral activity and achieve departmental goals.

Key Responsibilities

• Develop and execute strategic outreach plans to expand Center for Change’s referral network and increase admissions opportunities.
• Build, strengthen, and maintain relationships with referral partners, including therapists, physicians, dietitians, hospitals, treatment centers, EAPs, schools, and community organizations.
• Identify, cultivate, and convert new referral sources while re‑engaging inactive or underutilized accounts.
• Conduct regular in-person visits, virtual meetings, phone outreach, presentations, and follow-up communications with referral partners.
• Meet or exceed established outreach and business development performance metrics and goals.
• Analyze referral trends, market opportunities, and outreach data to guide territory planning and growth strategies.
• Collaborate with Admissions and Business Development teams to ensure seamless communication, referral tracking, and partner satisfaction.
• Maintain accurate and timely documentation of outreach activities, referral interactions, and account information within the CRM system.
• Represent Center for Change at conferences, community events, educational presentations, and professional networking opportunities.
• Deliver exceptional customer service and foster strong relationships that enhance Center for Change’s reputation and market presence.

Benefits

• paid vacation and sick leave
• Loan Repayment Program
• health, dental, vision, and life insurance
• short- and long-term disability insurance
• 401(k) Retirement Savings Plan
• Employee Stock Purchase Plan
• All staff have access to continued training/education, employee assistance program offerings, and more.

Qualifications Education

• Bachelor’s degree in Behavioral Health, Marketing, Business Administration, Healthcare Administration, or a related field preferred.
• Equivalent education and experience will be considered.

Experience

• Minimum of two (2) years of business development, outreach, marketing, or referral development experience within healthcare or behavioral health.
• Demonstrated success developing referral relationships and achieving measurable growth goals.
• Knowledge of eating disorders, mental health treatment, behavioral healthcare, or psychiatric services preferred.
• Experience working directly with treatment center patients or within a treatment setting preferred.

Location & Travel

Center for…