Wine Retail Supervisor

Eataly West Palm 580 Hibiscus Street, West Palm Beach, FL
33401, United States Full-time

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Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

• Compensation: from USD 25 – hourly

The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Retail Manager. Reports to the Store Retail Manager.

• Provides prompt, efficient and friendly guest service
• Educates guests about Italian wine and assists with wine tastings
• Receives and stocks wine and wine store merchandise
• Assists with wine store inventory, invoice review and requisitions
• Rotates, faces and replenishes merchandise and ensures highest quality standards are met
• Answers the telephone promptly and provides friendly, helpful service to customers who call
• Assists with scheduling and administrative duties
• Performs other duties as required or assigned

• High school graduate or equivalent
• 2+ years of wine sale experience
• Basic math skills
• Extensive knowledge of wine, in particular Italian wine

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting