IT Communications Apprentice

Join to apply for the IT Communications Apprentice role at Thatchers Cider

We have an exciting opportunity to join our award‑winning Thatchers Talent Programme as an Information Communications Technicians Apprentice!

This apprenticeship is a rare chance to join our dedicated infrastructure team, where you can gain hands‑on experience across all aspects of IT—learning the Thatchers way and partnering with BPP Training.

This is an exciting opportunity for anyone who wants to start a career in IT, is proactive, enjoys learning new things and problem‑solving, and has the drive to help our teams by delivering high‑quality IT support across the business.

At Thatchers, we ensure that you receive all the training, support and development you need to succeed. Alongside your line manager and college assessor, our dedicated Talent Team will guide you through your full Thatchers Company Induction and support you throughout your apprenticeship journey with regular check‑ins.

In return, we ask for hard work, dedication and trust. We want you to own your apprenticeship and share the same enthusiasm and passion for our business as we do!

• Tasty discounts at our cider shop (over 18s only) and pub, The Railway Inn
• Career opportunity in a stable, expanding company
• Student discount card

As an Information Communications Technician Apprentice, you will learn everything there is to know about the Infrastructure team, and be the first point of contact for all IT support queries—troubleshooting and resolving where you can and escalating to other team members when necessary.

The apprenticeship has been designed to give you the specific skills, knowledge and experience to have a solid foundation to progress at Thatchers.

• Managing all IT support queries.
• Building and configuring PCs and laptops.
• Daily checks to ensure the Windows and VM environments remain stable.
• Administration of our fixed and mobile phone systems.
• Maintenance of asset lists and departmental documentation.

You'll gain a strong grounding in the business and develop expertise in IT, communications and supporting the wider business.

This full‑time role requires you to complete an L3 Information Communications Apprenticeship, provided by BPP Training. With our support, you will attend training sessions regularly and receive dedicated support through 121 sessions with your assessor, balanced alongside your practical skills and experience, at our offices in Sandford.

To be considered as an Information Communications Technician Apprentice, you will need:

• GCSE Maths and English at grade 4/C or above, or Level 2 Functional Skills equivalent.
• Comfortable working within a small, tight, knit and dynamic IT team.
• Fast learner.
• Excellent interpersonal skills.
• Good initiative.
• Strong organisational skills.
• Resilient.
• Ideally a good knowledge of IT and systems.

• Confident and good with dealing with people at all levels.
• Thirst for knowledge.
• Smartly presented.
• Someone who loves to get things done, with a proactive, problem‑solving approach.
• Strong work ethic and can‑do attitude.

Not Applicable

Full‑time

Information Technology

Food and Beverage Services