Reception​/Dispatcher Electrical Service

Position: Reception/Dispatcher for Electrical Service Company

Benefits:

• 401(k) matching
• Paid time off

Full Range Electrical Service Company in Wheeling is seeking a Receptionist/Customer Service/Dispatcher to join our team. This position is responsible for managing incoming calls and communications, updating customer information, supporting technicians schedule and dispatch.

Responsibilities:

• Handle incoming phone calls, emails, and other communications in a professional and timely manner
• Schedule and coordinate incoming service calls
• Accurately enter and maintain customer information and records
• Communicate professionally with clients and technicians
• Dispatch electricians and service technicians to residential and commercial job sites
• Maintain and update dispatch logs, work orders, and customer records in company software
• Communicate job status updates between field technicians and customers
• Support office staff with administrative tasks including data entry and filing

Requirements:

• High school diploma or equivalent
• Experience as an office assistant or willingness to learn on the job
• Strong verbal and written communication skills
• Ability to thrive in a fast-paced environment and work independently
• Excellent attention to detail and organizational skills
• Positive attitude with a proactive approach to tasks
• Strong time management skills and the ability to prioritize effectively

We’re looking for someone dependable, friendly, and eager to be a key part of our team. If this sounds like you, we’d love to hear from you!