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Sales Assistant

Job in Whitehaven, Cumbria County, CA28, England, UK
Listing for: Salvation Army Trading Company
Part Time, Volunteer position
Listed on 2025-12-30
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.83 GBP Hourly GBP 12.83 HOUR
Job Description & How to Apply Below

This is a Permanent , Part time vacancy that will close in 9 days at 23:59 GMT .

The Vacancy
  • Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for?
  • Do you want to work for a company, that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award?
  • Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
  • Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
  • Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
  • Did we mention, there is no evening or Sunday working too?!
  • Do you have excellent customer service skills?

If this is you, read on!

Part time, 15 hours, £12.83 per hour, 2 days over 6

We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.

  • Help to maintain high standards of visual merchandising throughout the shop
  • Assist our customers throughout their visit, from entering the shop to completing their purchase
  • Actively promote and explain the benefits of Gift Aid to customers and other various promotions
  • Complete all company paperwork, including cashing up and banking procedures
  • Encourage and assist in the training of volunteers
  • Assist in the sorting and preparation of all donated stock
  • Travel to other shops if part of a cluster from time to time
  • Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
  • Be responsible for the daily running of the shop and management of volunteers in the Managers absence
  • Ensure that personal behaviour reflects the visions and values of the company

If you :

  • Are resilient, supportive, caring, hands on and enthusiastic
  • Possess a positive attitude in delivering exceptional customer service
  • Want to make a positive change
  • Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
  • Are adaptable; able to think on your feet
  • Have a keen interest in the environment and sustainability
  • Have an engaging personality, the desire to succeed and be the best you can be

THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!

Hours will be worked on a shift basis between Monday - Saturday

All key responsibilities and desirable skills can be found on the Job Description when you apply.

See what some of our colleagues say about us:

I get the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis. – Shop Manager

Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling. – LF, Donation Centre Manager

SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company. – KB, Shop Manager

Working for Salvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be a part of an inspired, dedicated and supportive employer that's making a real difference. – GT, Sales Assistant/Driver

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Company Benefits

Annual Leave – Starting at 26 days plus bank holidays, with the ability to buy an extra week.

Virtual GP Service – Phone consultations available 24 hours a day, 7 days a week, 365 days and…

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