Business Analyst

Business Analyst – Supply Chain Portfolio Management Office

If you’re a Business Analyst who enjoys getting under the skin of supply chain operations and turning insight into practical, real world improvements, this role offers the chance to make a meaningful impact across a complex, global environment. Working at the heart of the Supply Chain Portfolio Management Office, you’ll play a key role in shaping how initiatives are defined, prioritised and delivered, partnering closely with colleagues across supply chain and the wider business.

In this role, you’ll bring structure and clarity to change. You’ll work alongside supply chain leaders and cross‑functional teams to understand current processes, explore future ways of working and clearly articulate what good looks like. From facilitating workshops and documenting requirements to analysing “as is” and “to be” processes, your work will directly support better decision making and more effective delivery of supply chain initiatives.

You’ll also contribute to the development and consistent use of business analysis standards, tools and ways of working within the PMO. This means using clear visual models, data analysis and structured documentation to track progress, manage change and support adoption of new processes. At times, you’ll support or lead user acceptance testing and help ensure solutions land well within the business, delivering tangible benefits rather than theoretical improvements.

• Bring structure and clarity to change, working with supply chain leaders and cross‑functional teams to understand current processes, explore future ways of working and clearly articulate what good looks like.
• Facilitate workshops and document requirements to support better decision making and effective delivery of supply chain initiatives.
• Analyse ‘as is’ and ‘to be’ processes, using visual models and data analysis to track progress, manage change and support the adoption of new processes.
• Support or lead user acceptance testing, ensuring solutions land well within the business and deliver tangible benefits.
• Contribute to the development and consistent use of business analysis standards, tools and ways of working within the PMO.

• Strong experience in business analysis and process improvement within a supply‑chain or operational environment.
• Proficiency with methodologies such as Lean Six Sigma.
• Comfortable facilitating workshops with a wide range of stakeholders.
• Skilled at translating complex activity into clear, actionable insight.
• Strong analytical capability and attention to detail.
• Ability to build trusted relationships in a global, matrixed organisation.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Research, Analyst, and Information Technology;
  Industry: Retail
• Hybrid working; exposure to UK and international stakeholders; opportunity to grow your influence as part of a team focused on continuous improvement and delivery excellence.