Block Manager​/Senior Block Manager

Position: Block Manager / Senior Block Manager (Permanent)
Property Manager – Kent Portfolio
Salary: £35,000 – £45,000 (could look higher for the right candidate)
Working Pattern:
Hybrid – 3 days in the office per week

Location:

Kent
We are partnering exclusively with a well-established property management team in Kent to recruit a Property Manager to oversee a diverse portfolio of residential and mixed-use developments. This is an excellent opportunity for an experienced block manager looking to take the next step in their career or for a more senior professional seeking a rewarding challenge.
About the Role
You will be responsible for managing a portfolio of approximately 20–25 blocks, comprising 350–500 units across a mixture of purpose-built, conversions, new builds, freehold estates, and mixed-use developments. Your focus will be on delivering exceptional service to leaseholders and residents, ensuring smooth operations and compliance across the portfolio.

Key Responsibilities

* Manage the day-to-day operations of the assigned property portfolio.

* Ensure compliance with leasehold legislation and building regulations.

* Maintain strong relationships with residents, owners, and contractors.

* Deliver excellent customer service, resolving issues promptly and professionally.

* Oversee financial management, including service charges, budgets, and invoicing.

* Support the team with projects, inspections, and audits as required.

* Mentor junior team members and contribute to the development of the wider team.
Who We’re Looking For

* Minimum 3 years’ experience in leasehold/block management is essential.

* Strong customer service skills with a proven ability to build trust and rapport.

* Honest, reliable, and committed to delivering on promises.

* Ability to work independently and as part of a small, friendly, and supportive team.

* ATPI qualification desirable (can be obtained during employment).

* Full driving licence and access to your own vehicle essential.
Experience Considerations

* Candidates currently managing a portfolio as a Junior PM or Assistant PM are encouraged to apply if looking to step up.

* More senior candidates with extensive experience are also welcome and will be considered for higher salary.

* Only candidates with a background in block management will be considered; lettings or general housing experience alone will not suffice.
Benefits & Perks

* 22 days’ holiday per year

* Performance bonus for positive client feedback

* Commission on new leads introduced to the business

* Career progression opportunities, including team leadership and qualification development

* Company events, CPD opportunities, and team trips
Application Process

* 2-stage interview: one online, one face-to-face.
This role is ideal for a proactive, customer-focused professional who takes pride in delivering excellent service and thrives in a collaborative, approachable team environment