Content Designer

At CGI, we partner with clients to shape exceptional, human‑centred experiences that deliver measurable impact for people and the planet. As a Senior Content Designer within our SPARCK team, you will play a vital role in creating clear, inclusive, and engaging content that transforms complex processes into meaningful user journeys. You’ll work at the forefront of digital innovation, influencing strategy, leading content design, and enabling collaboration across diverse teams.

Position : J
Employment Type: Full Time
Location: United Kingdom, UK Wide - Various

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

• Lead and innovate:
  Shape content strategy, governance, and tone of voice for diverse clients.
• Lead content planning from discovery to delivery, embedding research and testing throughout.
• Design content structures within information architecture, navigation, and interaction models.
• Create content that is clear, engaging, and accessible, meeting WCAG 2.1 standards.
• Use data, research, and information architecture to simplify complex processes.
• Partner with designers, researchers, and stakeholders to drive end‑to‑end solutions.
• Mentor junior designers and build capability within teams and across CGI’s SPARCK community.
• Promote human‑centred, inclusive design practices with clients and the wider community.
• Build consensus across differing stakeholder perspectives through co‑creation.
• Select and configure CMS and content tooling in partnership with design and tech.
• Track performance metrics, iterating based on user behaviour and feedback.

• Extensive experience in content design and strategy with a strong record of creating user‑focused, accessible solutions.
• Demonstrated leadership, collaboration, and the ability to influence stakeholders at all levels.
• Passion for human‑centred design and continuous learning.

• Content strategy development that enhances user experience and meets business goals.
• Lead user research for content and integrate findings into design decisions.
• Design accessible content aligned with WCAG 2.1.
• Facilitate co‑design workshops and shape outcomes in multi‑disciplinary teams.
• Use performance data and testing insights to drive iteration.
• Communicate the value of design‑led content decisions to stakeholders.
• Mentor and support junior designers.
• Proficiency with design tools such as Figma and content management systems.

• Knowledge of GDS or NHS style guidelines.
• Background in consulting or working across public and private sectors.
• Familiarity with Agile delivery methods.
• Understanding of SEO best practice.

• Content Management
• Process Design

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll develop innovative solutions, build relationships with teammates and clients, and gain global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.