Supplier Management Team Lead

Supplier Management Team Lead – Mitie Cleaning & Hygiene Services

Mitie are seeking a Supplier Management Team Leader to join our Procurement Centre of Excellence. You'll be the key driver of the supplier management strategy, driving continuous improvement across processes, tools, and engagement models to ensure alignment with business and customer objectives.

You'll work closely with stakeholders and suppliers to embed best practices, optimise supplier lifecycle and contract management, and track performance against strategic goals. Leading a team of Supplier Management professionals, you'll also contribute to specialist projects and shape the future direction of supplier management within Mitie.

Birmingham, Bristol or London – Full‑time

• Oversee the Supplier Management Programme and Framework, ensuring robust governance and performance tracking.
• Provide training, tools, and guidance to internal teams to support consistent supplier engagement.
• Manage supplier performance metrics and continuous improvement initiatives.
• Undertake SMP audits.
• Drive the use of AI tools within the Procurement function.
• Line‑manage a small team.

• Experience with SAP, Coupa, and reporting tools (highly desirable).
• Facilities Management background ideal but not essential.
• Strong interest in AI and automation within the workplace.
• Deep expertise in supplier management and a track record of managing complex contracts.
• Forward‑thinking leadership, stakeholder engagement and change‑management skills.
• Proactive and solutions‑focused mindset.

Virtual GP access, salary finance scheme, flexible holiday, choice of additional benefits through our Choices platform, high‑street discounts, cycle‑to‑work scheme, up to four times salary life cover, enhanced pension contributions, a save‑as‑you‑earn scheme and Mitie Matching Share Plan.

Employees are recognised with Mitie Stars, cash prizes each month and a chance to win a £10,000 prize at year end.

We offer diverse training and development opportunities via a wide range of learning resources to support your career progression.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing Chloe Smailes at