Receptionist, Administrative​/Clerical

About the Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.

Our commitment to doing business the right way is rooted in our TRUE values
- Trust, Respect, Unity, and Empowerment
.

Shift Pattern: Wednesdays and Fridays 6am-12noon. However additional shifts will be required for holiday and sickness cover. Additional shifts will be 6am-12noon or 12noon-6pm, Monday to Friday.

Guaranteed weekly hours are 12 but you could be working up to 30hrs each week depending on business requirements.

As a receptionist, you will be the first point of contact for visitors and callers, providing a professional and welcoming service. Reporting to the Facilities Manager, you will handle a variety of administrative tasks to support the smooth operation of the office.

The key responsibilities will include, but are not limited to:

• Greet and direct visitors, ensuring they feel welcome and are assisted promptly. Provide them with necessary information or direct them to the appropriate person or department.
• Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
• Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
• Schedule appointments and maintain calendars, coordinating meeting rooms and ensuring all arrangements are in place.
• Provide general administrative support to the team, including filing, data entry, and managing office supplies.
• Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
• Assist with data entry and record keeping as needed, ensuring accuracy and confidentiality.
• Ensure accurate and timely communication within the office, relaying messages and information promptly.

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Experience with in a Receptionist role is essential
• This is a busy role with a lot of security responsibility so if you enjoy a challenge and are quick to pick up, retain and use new information we’d love to hear from you. Attention to the smallest details is essential!
• Professional demeanour and appearance
• Strong communication skills, both verbal and written
• Ability to multitask and stay organised in a fast‑paced environment
• Proficiency in using office equipment like phone systems and copiers
• Friendly and welcoming attitude
• Reliable and punctual, with a strong work ethic
• You will be working across two sites in East Cowes and will need your own transport due to 6am starts.
• As you will be relieving the night guard, at the end of their 12‑hour shift, reliability and punctuality are essential qualities for this role.
• Due to the security aspects of this role, we will need to BPSS‑clear you which includes a DBS.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.