Field Service Supervisor; GAC

Field Service Supervisor (GAC) - Water Treatment / Environmental Services

Location:

UK field-based North West (regular travel; some overnights) Salary: £50,000 - £60,000 + Bonus

We're expanding our GAC field services team and hiring a hands‑on Field Service Supervisor to lead technicians delivering granular activated carbon (GAC) filter changeouts, bulk carbon transfers, installations/removals, start‑ups, inspections, and repairs. You'll plan daily work, uphold safety (Confined Space, RAMS, permits), ensure quality and customer satisfaction, and stay practically involved on complex jobs.

• Schedule and lead crews for GAC carbon transfers and filter services across client sites
• Conduct saturated carbon measurements and maintain accurate site databases
• Act as day‑to‑day escalation point for customers, forwarders, and subcontractors
• Enforce safety: toolbox talks, permit control, near‑miss reporting, corrective actions
• Keep service equipment (hydro ejectors, hoses, couplings) in top condition; initiate spares
• Collaborate with the Transport/Warehouse Manager on tanker fleet readiness and routing
• Drive continuous improvement in methods, tooling, and turnaround times

• Proven field service experience in GAC/water treatment/environmental services
• Strong hands‑on capability in installations, changeouts, and fault‑finding
• Confined Space, First Aid at Work, FLT (or willingness to refresh)
• Customer‑facing confidence, clear communication, solid IT skills (Excel/service systems)
• Flexibility to travel and stay away when needed; full UK driving licence

• IOSH/NEBOSH; experience coordinating tankers/forwarders; knowledge of reactivation cycles

Lead a capable team, make a visible impact on service delivery, safety, and customer outcomes, and develop towards Operations Management with structured support and training