Phlebotomy Lead

Employer Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Employer type NHS Site Across All WWL Sites Town Wigan Salary £31,049 - £37,796 pa pro rata Salary period Yearly Closing 19/01/2026 23:59

We are looking to recruit a new Phlebotomy Lead to join our existing team to based at Royal Albert Edward Infirmary.

Excellent communication skills are essential, together with an empathetic nature, strong management skills and a mind for service development.

Successful applicants will have a flexible approach, enthusiasm, proven management skills and be able to use own initiative to continue to deliver and build on the fantastic service we currently provide.

Phlebotomy experience would be beneficial but not essential as the job will be primarily focused on service management and development and full training will be provided.

• Responsible for direct management of the service and support of the Phlebotomy lead.
• Responsible to drive service development working with the division.
• Manage team rotas, holiday's, sickness, and absence within the team.
• Liaise and communicate with Pathology Department, GP's, Medical colleagues, Ward staff, suppliers, patients and other NHS Trusts. Maintain good working relationships with all disciplines.
• To be responsible for the management of staff resources to maximise efficiency within the agreed budget levels.

Choose Well – Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

The post holder will be responsible for the proactive management of outpatient and inpatient activity across Trust and non Trust sites.

Duties and Responsibilities

• To plan, deliver and evaluate care, adhering to evidence based clinical standards and protocols in accordance with-ratified Trust standards and protocols.
• To be responsible for the direct management and support of the Phlebotomy team.
• To be responsible for the management, implementation and validation of processes across the service.
• To plan and prioritise own duties and workload, balancing patient related and professional demand.
• Lead in planning and and co-ordination of the Phlebotomy service.
• To make changes to clinical practice and lead implementation of new working practices when required.
• To be responsible for highlighting the capacity and demand issues.
• To take responsibility or investigating complaints or incidents by completing the necessary documentation including the implementation of any action plans.
• Co-ordinating of annual leave, maintaining accurate staff records and sickness and absence rates.
• To collect blood samples from adults by venepuncture on Trust and non Trust sites in both an inpatient and outpatient setting.
• Perform blood collection on all Trust sites.
• To assist in the practical training of staff in blood collection techniques.
• To maintain adequate stock levels of the blood collection system both inpatient and outpatient areas.
• Maintain accurate staff attendance records, including sickness absence policy.
• To work within all of the standard operational policies and health and safety procedures of the department in accordance with Trust standards and Policies.
• To perform routine technical procedures using the glucometer and contribute to the QA scheme.
• To participate in changes to clinical practice and undertake new working practices when required.
• To follow strict hand hygiene in all areas at all times.
• To participate in regular audit activities within the department.
• Complete DATIX incidents in line with Trust policy.
• Responsible for writing and updating all…