Assistant Practice Manager

We are looking for a dedicated, forward thinking Assistant Practice Manager to join our team.

Organised and motivated and already working in this role or similar? As our Assistant Practice Manager you will support the Practice Manager in the day-to-day running of the Practice, ensuring smooth operations and high standard of care for our patients.

Have you got strong IT skills, with previous experience of using Systmone and digital platforms used in GP Practice or PCN?

Previous experience of administrative role in GP practice or PCN is desired.

The role is 21hrs+ per week flexible. We may close this advert early if we receive suitable candidates.

The PM Assistant will work closely with the Practice Manager to handle a variety of tasks that includes dealing with people from inside and outside the organisation and overseeing administrative systems, procedures, and patient services.

Data handling and IT support for all administrative and clinical team members. Organising clinical and room rotas including Trainee GP's and Medical Students. Liaising with patients,staff and external healthcare professionals.

Our surgery provides high quality healthcare to 5700patients from a modern purpose-built Health Centre. We have 3 GP Partners, Nursing Team, Practice Manager and Senior Admin Team including Secretary along with a Reception Team. We have a long-term stable workforce and areproud that several staff members have been with us for decades. We are atraining practice hosting GP registrars, undergraduate medical students, and student nurses.

Support the Practice Manager as required with projects, systems and procedures

Support the Practice Manager in the day-to-day operations of the practice, providing key performance information and activity reporting as requested i.e QOF, PCS, DES

Oversee administrative systems, procedure and patient services.

Assist with rotas, recruitment, training an HR processes

Provide administrative support for compliance registers, supporting the Practice Manager.

Coordinate the practice diary, ensuring meetings are scheduled appropriately

Coordinate internal and external meeting arrangements, preparing agendas and producing minutes for clinical meetings

Strong administrative and IT skills, proficiency in Systmone Team Net and NHS & GP ICT systems.

Maintaining the practice website

Draft the practice newsletter on a quarterly basis

Arrange PPG meetings, preparing agendas and producing minutes

Effectively monitor the Friends and Families Test and other patient feedback

In conjunction with the Practice Manager, set and monitor performance targets, identifying areas for improvement to enhance patient services

Support all clinical staff with general administrative tasks as requested

Be aware of duties and responsibilities regarding current legislation, practice policies and procedures.

Undertake all mandatory training programmes

Have a thorough understanding of practice policies and procedures and support the Practice Manager in reviewing and updating practice policies and procedures

Support the Practice Manager with preparations relating to CQC

Provide IT support to the Practice team, ensuring IG compliance at all times

Attendance and minute taking at staff Practice meetings

Attendance and minute taking at Partners Meeting when required

HR

Assist with the maintenance of HR documentation

Support the management of clinical and non-clinical staff

Contribute to the development, implementation and embedding of an effective practice training and induction programme for all staff

Add clinical and non-clinical leave on team net/bright HR

Assist with rotas, recruitment and general staff training

Health and Safety

Support the Practice Manager in monitoring compliance with health and safety legislation, providing leadership and direction for staff where appropriate

Assist with ensuring building maintenance and compliance is kept up to date

Employees must be aware of the responsibility placed on them under the Health & Safety at Work Act to maintain a healthy and safe working environment for both staff and visitors.

Employees also have a duty to observe obligation under the…