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Retail Associate

Listing for: Habitat for Humanity Peninsula & Greater Williamsburg
Full Time position Listed on 2026-11-09
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Stocking
Salary/Wage Range or Industry Benchmark: 15 - 18 USD Hourly USD 15.00 18.00 HOUR

Job Description & How to Apply Below

POSITION SUMMARY

The Habitat ReStore is a nonprofit home improvement store and donation center that sells new and gently-used furniture, appliances, home goods, building materials and more to the public at a fraction of the retail price. The Habitat ReStore generates enough profits to build affordable homes for sale to local low-income families, as well as to promote recycling. 100% of the profits from the ReStores are used to build and sell affordable housing!

The Retail Associate is responsible for processing, organizing and arranging merchandise from the back of the store to the sales floor.

PRIMARY DUTIES & RESPONSIBILITIES
  • Act as an ambassador to the ReStore while interacting with customers, donors and volunteers
  • Provide excellent customer service to customers, donors and volunteers
  • Help with daily unloading of ReStore trucks and end-of-day truck process
  • Help with acceptance, processing, organizing and arrangement of donations from drop off at back dock to the sales floor
  • Provide donors with a donation receipt
  • Regularly appraise and price merchandise on the sales floor
  • Maintain a clean and safe processing work area and loading area
  • Assist guests with their purchases to vehicles as needed
  • Assist sales floor volunteers with arranging inventory on sales floor
  • Answer phones and provide proper information to customers and donors as needed
  • All other duties assigned
REQUIREMENTS & EXPERIENCE
  • Must be a highly motivated and detail-oriented individual, accustomed to being a self-starter.
  • Demonstrated success working in a team environment, especially volunteers.
  • Strong interpersonal skills and ability to work with all kinds of individuals and remain consistent in keeping a professional demeanor.
  • Must interact well with fellow staff, volunteers, donors and customers.
  • Must be able to work independently and maintain a flexible schedule.
  • Experience with nonprofit organizations preferred.
PHYSICAL REQUIREMENTS
  • Ability to move and lift 50 lbs unassisted.
  • Ability to move and lift up to 100 lbs with assistance.
  • Ability to work outdoors in all climates.
  • Ability to bend, squat and lift repetitively.

Successful Habitat team members share the following characteristics:

  • Humility – We are part of something bigger than ourselves
  • Courage – We do what’s right, even when it is difficult or unpopular
  • Accountability – We take personal responsibility for Habitat’s mission
WORK SCHEDULE

Full-time position including some evenings and weekends based on store operating hours.

PAY & BENEFITS

This pay for this position starts at $15 per hour, for 40 hours per week, commensurate with experience. This position offers partially-paid health insurance, free life insurance, generous paid time off and a loyalty bonus for employees who successfully complete probationary periods. Habitat has a strong Board of Directors, dedicated and experienced staff, a large volunteer base, and committed house sponsors, customers and homeowners.

For further information about Habitat for Humanity, please visit our website itatPGW.org.

Position Requirements

10+ Years work experience
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