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Senior Enterprise Client Success & Engagement Lead

Job in Wilmington, Clinton County, Ohio, 45177, USA
Listing for: Connection
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 77000 - 98000 USD Yearly USD 77000.00 98000.00 YEAR

Job Description & How to Apply Below

Connection is seeking a Sr. Client Engagement Specialist to oversee service delivery for enterprise accounts, ensuring timely execution of SLAs and new services across IT and distribution. You will influence cross-functional teams to improve client loyalty and value.

Lead and mentor Client Engagement Specialists, monitor account health, and drive continuous improvements in processes and reporting using Excel, Power BI, and collaborative tools.

For the Senior Enterprise Client Success & Engagement Lead position at Connection, we are reviewing applications now.

We are seeking a motivated Senior Enterprise Client Success & Engagement Lead to join Connection in Wilmington, OH, United States.

Consider building your career as a Senior Enterprise Client Success & Engagement Lead at Connection.

The Senior Enterprise Client Success & Engagement Lead position in the Management & Operations, Sales field is open for applications.

Position Requirements

10+ Years work experience
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