Sales Associate - Wilmslow
Location:
Wilmslow, England, United Kingdom.
Join our team of sales associates and be part of the next chapter for this key store. This store is operated by a B&O Monobrand Partner. As a Sales Associate you will represent Bang & Olufsen exclusively through our Partner’s business: B&O Wilmslow. Your CV will be shared with this trusted partner business.
Key Responsibilities- Be the expert on all product and sales details, pricing information, brand awareness, brand history, delivery details, and other customer requirements.
- Understand and practice the processes of solution selling to maximise opportunities for upselling and add‑on selling with new and existing clients.
- Maintain an excellent level of personal presentation and confidently demonstrate showroom products.
- Manage all customer queries and see them through to a satisfactory conclusion.
- Stay informed about new product developments, company initiatives, and all promotional activity.
- Use the CRM system to ensure required levels of customer satisfaction are achieved.
- Ensure all promotional materials are displayed on time as directed by the line manager.
- Participate in training and development to expand your professional skillset and knowledge.
- Attend customer events, evening or weekend, when required.
- Conduct site surveys and home demonstrations, including before and after normal working hours if necessary.
- Outgoing and dedicated to providing excellent customer service.
- Excellent team spirit and helpful attitude.
- Experience with MS Office; knowledge of payment and order systems is a plus.
- Comfortable representing a high‑end brand with a high service level and smart dressing.
- Fluency in English.
Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 16th January 2026.
Equal OpportunitiesAt Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs. We base hiring solely on qualifications, with a goal of supporting a diverse and inclusive workplace for all.
If you want to know more about the position, you are welcome to contact our partner:
Stephen Rossell, Email: step
Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. Headquartered in Struer, Denmark, with offices worldwide, Bang & Olufsen creates products known for their beautiful sound, timeless design, and great craftsmanship.
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