Operations Manager

Location: Cricklade

An outstanding new job opportunity has arisen for a dedicated Operations Manager to drive growth across the care homes in South of England, with a primary focus on the Swindon area. You'll be accountable for operational performance, regulatory compliance, quality of care and environment, and the delivery of financial and commercial objectives

This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new-build homes offering the highest standards of luxury care

To be considered for this position you must be a NMC registered nurse with relevant post-registration experience, desirable but not essential

As the Operations Manager your key responsibilities include:

• Provide effective leadership and management, including the appropriate people are recruited for the keyller roles and ensure they are trained to complete their role. Foster a positive and inclusive work culture that aligns with the company values
• Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets
• Ensure that the homes are compliant with all applicable laws, regulations, and industry standards. Implement Action plans to maintain compliance and manage risks
• Maintain and enhance the quality of care and environment provided to residents. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed. Ensure that the care home provides a safe, comfortable, and supportive environment for residents
• Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner
• Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes. Prepare regular reports for senior management and regional operations director
• Identify training needs for the managers to enhance their skills and knowledge. Provide ongoing support and mentoring to senior staff to ensure continuous improvement in their performance

The following skills and experience would be preferred and beneficial for the role:

• Have proven experience in managing operations in a care home or similar healthcare setting
• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
• Ability to analyse data and make informed decisions to achieve business objectives
• Knowledge of best practices in quality care and environment for elderly residents
• Ability to work independently and collaboratively in a fast‑paced environment
• rarely Hold a full UK driving licence

The successful Operations Manager will receive an excellent salary of £65,000 per annum DOE. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:

Monthly Car Allowance

• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme
• Loyalty Bonus
• We'll pay for your full DBS disclosure
• Excellent performance related bonus
• 25 days annual leave plus bank holidays entitlement

Reference

To apply for this fantastic job role, please call on #removed# or send your CV

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