Office Administrator

Location: Compton

Location:Ashbourne

Contract:Part-time (22.5 hours - 30 hours)

Salary: Dependent on experience

Are you an organised and personable administrator looking for a varied role within a friendly and supportive professional services environment?

We are seeking a proactive Office Administrator to join our welcoming team in Ashbourne. This is an exciting opportunity to play a key role in supporting our Partners, clients, and wider office team, while helping to ensure the smooth day-to-day running of our busy office.

Based in our Ashbourne office, you'll be at the heart of the team, providing a combination of personal assistant, administrative, and front-of-house support. This role would suit someone who enjoys working in a varied position, can confidently manage multiple priorities, and takes pride in delivering excellent service to both clients and colleagues.

The important work you will be doing:

• Provide proactive PA support to Partners, including managing appointments, coordinating meetings with clients and intermediaries, and maintaining records such as mileage logs.

• Assist with the preparation, proofreading, formatting, and amendment of documents, ensuring they are accurate and professionally presented.

• Organise and coordinate client and intermediary events, working closely with the marketing team to arrange mailing lists, merchandise, and event materials.

• Act as a first point of contact for clients, handling enquiries professionally and building strong working relationships.

• Manage the onboarding of new clients using internal systems and established procedures.

• Oversee incoming and outgoing post, ensuring correspondence is processed efficiently and distributed appropriately.

• Prepare accounts and tax documentation for issue to clients, including signing packs, statutory accounts, and tax return bundles.

• Maintain and update internal systems, records, and platforms, including Workbooks and other business administration tools.

• Prepare and process mail merge documents and assist with general office administration tasks.

• Coordinate office maintenance requirements, liaising with external suppliers and contractors where necessary.

• Support the organisation of internal staff events and contribute to maintaining a positive and professional office environment.

• Provide front-of-house support when required, welcoming visitors and assisting with meeting room preparation.

The skills and experience you will bring:

• A flexible approach, with the ability to manage a varied workload and prioritise competing demands effectively.

• Strong organisational skills and excellent attention to detail.

• Excellent communication and client service skills, both written and verbal.

• A proactive and practical approach, with the confidence to use your own initiative.

• Strong IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint.

• The ability to work independently while also being an effective member of a wider team.

• Previous experience in a PA, office administration, receptionist, or professional services support role would be advantageous.

• Experience dealing with clients and stakeholders in a professional environment would be beneficial.

Why PKF Smith Cooper?

PKF Smith Cooper is the 13th largest accounting firm by UK fee income (Accountancy Age Top 50+50) and a member of PKF Global, a network of legally independent firms operating in 150 countries. This global reach enables us to share expertise, specialist knowledge, and resources while delivering a personal service to our clients.

Our team of award-winning accountants and business advisors plans to double the size of our company within the next five years. As a fast-growing firm and ICAEW and ACCA Approved Training Employer, we are passionate about developing homegrown talent. Through…