Receptionist​/Administrator

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At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

We’re proud to be one of the UK’s leading wealth managers, with over £109bn
* in assets under management and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.

* As of June 2025

In this role you will carry out a full range of front of house duties including answering all incoming calls, ensuring client areas and meeting rooms are maintained to a high standard, welcoming guests and arranging/facilitating catering as required.

This is a professional, warm and friendly team and you will be pivotal to the smooth running of this busy office.

• Answer all calls promptly and present a positive picture of Rathbones, effectively transfer calls to the appropriate contact or take comprehensive messages to pass on
• Welcome all visitors in a friendly and professional manner
• Carry out inspections of all meeting rooms and client areas daily and throughout the day, checking that all elements of the areas are fully operational and maintained to a high standard
• Liaise with all internal teams to book meeting rooms and ensure there is equipment and catering readily available
• Act as co‑ordinator for all events held in‑house as per the agreed procedures and liaising closely with support departments and the hosts as necessary
• Ensure the Marketing brochures are displayed, and legal notifications are kept up to date, liaising with Marketing and Compliance as necessary
• Assist in managing in or out of office events
• Administration tasks as and when required including diary management, car park rotas, etc
• Liaise with Facilities and organise contractors to maintain the smooth running of the office including cleaners, caterers, workmen and invoicing

• Have experience working in a similar role, ideally in Financial Services, but not essential
• Be adaptable to deal with a variety of different tasks simultaneously
• Able to build relationships with members of staff as well as external stakeholders

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non‑contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance - 8 × salary
• Company share scheme
• Flexible holidays – purchase up to 5 additional days
• Discretionary bonus
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Other voluntary benefits you can choose to suit you

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

• Sports & Social Committees
  , such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces.
• The Next Gen IM Network
  , which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

We aim to become an employer of choice for the wealth management sector, to achieve this we are…