Resident Manager

POSITION SUMMARY

The Resident Manager’s primary focus is to drive revenue and manage risk within their branch while continuing to build a book of business. Job functions include maintaining a superior and consistent level of client service, developing cohesive teams, providing consistent leadership, and assuming accountability for Branch results.

Resident Managers must be responsible for fiscal management, personnel management and morale, business ethics and practices, and compliance with all Federal, State, and Local laws and regulations. The Resident Manager reports directly to either the Market Executive, Non‑Producing Branch Manager, or Producing Branch Manager and will manage a smaller producing branch office.

Production related:

• Build a client base of high net worth households by prospecting and developing new client relationships, and maintain and manage long‑term client relationships.
• Help manage client investment needs consistent with Firm policies and industry requirements.
• Keep current with information regarding regulatory requirements, financial markets, and current and new products.

Product/Business Knowledge:

• Has a thorough understanding of the Firm’s products and those of its strategic partners; uses this knowledge to provide resources and direction to help drive sales.
• Has a good understanding of the Firm’s resources; able to direct the sales force to the appropriate resources efficiently.
• Effectively applies product/business knowledge to recruiting efforts; able to translate competitor offerings into Morgan Stanley Wealth Management products and explain how a recruit will help meet client needs.

Sales/Marketing:

• Seeks opportunities to grow business and drive sales by capitalizing on Firm initiatives.
• Builds strong relationships with corporate departments and strategic partners to achieve marketing efforts of the Branch.
• Promotes corporate and complex initiatives and communicates them to Financial Advisors within their branch.

Team Building:

• Builds an effective team in the branch by communicating relevant information timely and conducting regular meetings.
• Participates in Region and Market initiatives including sales, hiring, recruitment, diversity, and community outreach.

• Leads by example to ensure the branch consistently achieves objectives, maintains positive morale, has a reputation for growth, ethical business practices, and commitment to diversity and respect.
• Proactively identifies trends, potential growth areas, and weaknesses and addresses them to position the branch favorably in the geographic market.
• Leads the Branch’s efforts of Sales, results, and client‑centered approach experience.
• Leverages Firm resources to achieve highest level of success.
• Acts as a coach and mentor for Financial Advisors to help drive results.

• Responsible for the Branch’s sales performance and financial performance.
• Responsible for regulatory, legal, and compliance issues including risk management for monitoring sales, HR, and legal practices.
• Follows supervisory procedures outlined in the Branch Manager Supervisory Manual.
• Executes the Annual Supervisory Plan.
• Communicates status of performance and issues to Complex Manager/Non‑Producing Branch Manager/Producing Branch Manager.

• Bachelor’s degree required or equivalent education or experience.
• At least 5 years of experience as a Financial Advisor with satisfactory production and compliance record, or equivalent branch management or industry experience.

• Active Series 7, 8 (or 9 and 10), 66 (or 63 and 65) and 3 registrations (Series 31 acceptable if branch conducts managed futures business only).
• Other licenses as required for role or by management.

• Effective written and verbal communication skills.
• Ability to think critically.
• Ability to manage a team.
• Strong attention to detail.
• Ability to interact with senior management team, Financial Advisors, support staff, clients and corporate and field personnel as needed.
• Ability to own projects at a Branch level.
• Ability to organize and prioritize work, meet deadlines, and complete projects.

Direct:
Market…