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Corporate Manager - Quality and Customer Services

Job in LaSalle, Windsor, Ontario, Canada
Listing for: CenterLine (Windsor) Limited
Full Time position
Listed on 2026-01-02
Job specializations:
  • Engineering
  • Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 CAD Yearly CAD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: LaSalle

We have an exciting opportunity to join our Team as we are actively recruiting for a Corporate Manager – Quality and Customer Services reporting to the VP, Domestic Operations. In this position you will oversee the effective functioning of our integrated business management system which includes the registered ISO 9001 Quality Management System, as well as ISO 14001 environmental, ISO 27001 information security and customer services.

Consideration will be given to candidates with ASQ Quality Engineer certification with ISO 14001 and ISO 27001 experience.

Our company

Center Line (Windsor), Limited is a recognized leader in manufacturing standard configured products and custom designed resistance welding, spot welding, arc welding and metal working equipment. A dynamic vertically integrated family-owned business since 1957, Center Line is proud to be recognized as one of Canada’s Best Managed companies. Our company is growing and offers additional career opportunities as you develop skills and gain experience.

Please see our website for more details on opportunities within our company.

Commitment to our People

You will gain extensive process and product experience to expand your knowledge and personal development in a culture that promotes engagement and work/life balance.

What we’re looking for

  • Oversee compliance with ISO
    9001:2015 registered quality control system
  • Support Center Line’s Internal Auditing Team to ensure business processes are robust and effective
  • Manage staff responsible for Center Line’s quality assurance and quality control processes
  • Lead a team who interface with customer quality personnel with timely and effective responses to product quality issues as they arise
  • Facilitate and champion Center Line’s problem-solving efforts by managing corrective action processes and mentoring team members on best practices
  • Support new product releases to ensure first time product quality (PPAP, APQP)
  • Manage Customer Services Group in determining and executing improvements that elevate the customer experience across Center Line products and services
  • Hands-on experience supporting ISO 14001 and ISO 27001 management system standards
  • What you need to succeed
  • ASQ Quality Engineer certification preferred
  • 5+ years of Quality Team management experience
  • Expertise in process improvement and statistical methods
  • Demonstrated manufacturing experience
  • Experience with ISO 14001 and Iso 27001 management system standards
  • Exceptional analytical and problem-solving skills
  • Excellent organizational, communication and presentation skills (written, oral)
  • Experience in delivering a superior level of service, support and insight in a team atmosphere
  • Additional Benefits
  • Health, dental, vision care benefits
  • Life insurance
  • Company matching pension plan
  • Retirement benefits
  • Tuition reimbursement
  • Employee Profit Sharing Bonus
  • Employee Assistance Plan
  • Salary range: $90,000 - $130,000 annually

    Interested candidates should apply no later than Friday, January 16, 2026.

    Center Line (Windsor) Limited is committed to having a workforce that is reflective of diversity, equity and inclusion and strongly encourages applications from qualified individuals from the designated groups.

    In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, Centerline Windsor Limited will provide accommodations anytime throughout the recruitment process to applicants with disabilities. If selected to participate in the recruitment, process, please inform the Human Resources staff of the nature of any accommodation(s) that you may require.

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