Office Assistant; In-Office

Location: Tecumseh, ON
Job Type: Full-Time (Permanent)
Schedule: Monday to Friday, 35–40 hours/week in office

We are seeking a friendly, organized, and proactive individual to join a busy chiropractic wellness practice. You’ll be the first point of contact for patients and play a key role in delivering a high-quality, holistic healthcare experience. This role blends administrative duties with direct patient interaction in a fast-paced, dynamic environment.

• Greet and check in/out patients

• Schedule, reschedule, and confirm appointments

• Handle phone, email, and in-person patient communications

• Maintain and update patient records accurately using clinic software

• Process payments and manage inventory of wellness products

• Prepare daily charts, assist with patient flow, and ensure treatment rooms are ready

• Manage patient recall programs and follow-up communications

• Walking patients to care space and consult rooms, may involve stepping on a stool to reach products, etc.

• Ensure clinic cleanliness and support daily operations

• Maintain patient confidentiality and documentation standards

• 2+ years experience in a healthcare setting

• Post-Secondary Degree in a relevant field - Business Administration/Health Sciences/Human Kinetics/etc.

• Strong organizational, multitasking, and communication skills

• Proficient in Microsoft Office and POS systems

• High attention to detail with ability to work independently

• Warm, professional demeanor with a genuine interest in wellness and holistic health

• Must be available for all rotating shifts (non-negotiable):

  • Days: 6:30 AM – 3:00 PM

  • Mid-Day: 10:30 AM – 7:00 PM

  • Afternoon: 12:30 PM – 9:00 PM

• Closed on all holidays

• Occasional weekend availability required for special events or staff training