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Job Description & How to Apply Below
Digital Product Manager - Credit Energy
Flexible UK Locations with Flex First hybrid working
OverviewWe’re looking for a Digital Product Manager to design world‑class user experiences across our digital products in British Gas, ensuring they meet commercial goals and customer needs.
About the roleKey accountabilities include:
- Shape product vision, strategy, and roadmaps for Credit Energy across Core and Partner products.
- Own and manage product backlogs, prioritising features and guiding delivery squads.
- Drive development of seamless digital journeys and end‑to‑end customer experiences.
- Collaborate with designers, engineers, analysts, and commercial teams.
- Gather and act on customer and partner feedback to improve NPS.
- Monitor product performance, manage improvements and bug fixes.
- Stay informed on market trends and share best practice.
Essential
- Experience in Digital Product Management, including backlog management, user stories, requirements, and agile delivery.
- Skilled in cross‑functional collaboration with product, design, and technology teams.
- Data‑driven decision‑making with strong prioritisation and problem‑solving skills.
- Excellent communication – able to simplify technical concepts for varied audiences.
- Solid technical understanding of web and mobile development.
- Experience in energy or eco‑tech, large organisations, and Salesforce.
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