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Customer Service Rep Event Manager / Planner

Guest Experience Lead: Create Magical Moments

Job in Windsor, Berkshire, SL4, England, UK
Listing for: Merlin Entertainments
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A leading entertainment company in Windsor seeks a Guest Experience Specialist to enhance guest interactions and service standards. This full-time role involves championing guest service, resolving issues, and implementing improvement initiatives based on feedback. Candidates should have significant experience in customer service and strong analytical skills. Benefits include discounts on LEGO products, annual passes, and staff parking.
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