Job specializations:
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Administrative/Clerical
Job Description & How to Apply Below
Support passport and visa processing at BLS International through document scrutiny, biometrics capture, and accurate customer service. Work follows established operational procedures.
As an Operations Officer, you will review applications for passport, visa, attestation, and legalization services. The work includes applicant queries, CRM data entry, cash transactions when assigned, and passport delivery administration. You will also support value-added services and timely processing.
Key Responsibilities:
Scrutinize passport and visa applications and supporting documents
Capture applicant photographs and fingerprints for biometrics
Answer applicant queries and manage service-related disputes
Maintain application records and accurate CRM data entry
Coordinate passport delivery administration and logistics
Requirements:
Ability to follow standard operating procedures without deviation
Accuracy handling application data and assigned cash transactions
Ability to complete tasks within mandated turnaround times
Commitment to environmental health and safety guidelines
Willingness to assist projects and ISO compliance activities
Apply operational accuracy, applicant service, biometrics, and document scrutiny skills across BLS International processing services.
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