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Passport Operations Officer

Job in Winnipeg, Manitoba, A3C, Canada
Listing for: BLS International Group
Full Time position Listed on 2026-11-07
Job specializations:
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 42000 - 65000 CAD Yearly CAD 42000.00 65000.00 YEAR

Job Description & How to Apply Below

Position: Passport Visa Operations Officer

Support passport and visa processing at BLS International through document scrutiny, biometrics capture, and accurate customer service. Work follows established operational procedures.

As an Operations Officer, you will review applications for passport, visa, attestation, and legalization services. The work includes applicant queries, CRM data entry, cash transactions when assigned, and passport delivery administration. You will also support value-added services and timely processing.

Key Responsibilities:
  • Scrutinize passport and visa applications and supporting documents
  • Capture applicant photographs and fingerprints for biometrics
  • Answer applicant queries and manage service-related disputes
  • Maintain application records and accurate CRM data entry
  • Coordinate passport delivery administration and logistics
Requirements:
  • Ability to follow standard operating procedures without deviation
  • Accuracy handling application data and assigned cash transactions
  • Ability to complete tasks within mandated turnaround times
  • Commitment to environmental health and safety guidelines
  • Willingness to assist projects and ISO compliance activities

Apply operational accuracy, applicant service, biometrics, and document scrutiny skills across BLS International processing services.

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