Property Administrator MB

ABOUT US   Siloam Mission is a Christian-based non-profit service organization for Manitobans who have experienced homelessness and who struggle with mental health issues, physical and cognitive disabilities, addictions, or trauma. Founded in 1987, the mission provides emergency shelter, meals and clothing, supportive housing, and a variety of healing, support, and recovery services to help people transform their own lives and reach their full potential.
What matters to you?
Being in a work culture that operates out of their core values of HEART (holistic, equity, altruism, relationships, and truth and reconciliation) - embracing diversity, promoting equality and inclusion.
JOB SUMMARY   The Property Administrator is responsible for centralized rental and tenancy administration across Siloam Mission's residential properties, including leases, arrears, reconciliations, occupancy records, and related documentation.
Working within Finance, the position coordinates with the Manager of Supportive Housing, case workers, caretakers, and facilities to support consistent property administration.
KEY DUTIES & RESPONSIBILITIES   Rent Collection & Financial Administration
Coordinate and monitor rent payments, direct-payment arrangements, and required documentation with Employment and Income Assistance (EIA), Manitoba Housing, and other applicable payors or programs, in collaboration with the Manager of Supporting Housing as appropriate.
Issue receipts for payments received, and elevate persistent arrears or circumstances requiring further decisions to appropriate department as necessary.
Reconcile rent payments and balances with Finance records and investigate discrepancies.
Maintain accurate rent rolls, payment records, rental charges, adjustments, and balances.
Maintain supporting deposit documentation, and prepare regular reports related to rental income, accounts receivable, arrears, occupancy, and property activity for budgeting, forecasting, audits, and financial reporting.
Leases, Occupancy & Tenancy Administration
Prepare leases and rental agreements, explain administrative requirements, obtain signatures, and maintain accurate records of terms, rates, renewals, and key dates.
Coordinate the administrative aspects of approved move-ins, move-outs, transfers, and changes in tenancy with the Manager of Supportive Housing and facilities staff as appropriate.
Maintain accurate unit, occupancy, vacancy, and tenancy records across properties, and provide the Manager of Supportive Housing with current vacancy and occupancy information to support housing placement decisions.
Prepare formal rent-related and other tenancy notices as appropriate, following required approvals, established procedures, and applicable requirements.
Provide the Manager of Supportive Housing with relevant financial and tenancy information regarding arrears and other tenancy concerns, and coordinate administrative follow-up on approved actions in collaboration appropriate departmental staff.
Collaboration & Process Improvement
Serve as the central administrative contact for rental payments, lease documentation, and tenancy-related financial records.
Support consistent property administration practices across locations, identifying recordkeeping discrepancies and opportunities to improve procedures.
Provide support to the Finance team as required, including data entry, recordkeeping, document preparation, and assistance with routine financial reconciliations and reporting.
Maintain confidentiality and appropriate professional boundaries when handling resident and organizational information.
Other duties as assigned that are related to the position.
EDUCATION & EXPERIENCE     Grade 12 or equivalent required.
Completion of a diploma/degree in accounting, finance, business administration, property management, or a related field is considered an asset.
Minimum two (2) years of relevant experience in property or rental administration, accounts receivable, accounting support, or a related financial or administrative role.
KNOWLEDGE/SKILLS/BEHAVIORS     Strong numerical, reconciliation, and recordkeeping skills.
Excellent written and verbal communication skills, including the ability to discuss sensitive financial matters respectfully and professionally.
High degree of accuracy and attention to detail.
Strong organizational skills and adaptability, with the ability to manage competing priorities and meet deadlines.
Proficiency in Microsoft Office, particularly Excel and Outlook, and the…