Clinic Secretary Family Practice

Support patient access and clinic coordination as a Clinic Secretary at Women's College Hospital in Ontario. Work regular full-time day shifts within 8AM to 5PM operational hours.
This Clinic Secretary position supports the Family Practice Health Centre at Women's College Hospital. You will manage referrals, electronic patient records, appointments, tests, patient communication, and clinic schedules. The work also includes patient registration, check-in and checkout, health card validation, records coordination, and administrative support. The role requires a Medical Office Administration diploma and two years of ambulatory clinic experience, preferably in a hospital setting.

Key Responsibilities:

Receive referrals and triage patients using established guidelines
Create patient records and schedule visits and complex tests
Communicate appointment details, preparation instructions, and logistics
Check patients in, register visits, and complete checkout
Maintain charts, schedules, consultation letters, and clinic records
Requirements:
Medical Office Administration diploma
Two years of ambulatory clinic experience
Electronic Patient Record experience
Strong Word, Excel, and Outlook skills
Excellent communication, organization, and time management skills
Bring referral triage, patient registration, scheduling, and electronic record experience to Family Practice Health Centre operations.