Dispatcher Clerk Outage Management

Support Southern California Edison dispatch operations using outage management systems, SAP, and accurate order prioritization. This on-site role requires flexible shift availability.
As a Dispatcher Clerk, you will coordinate orders, customer communications, and outage information. The work uses computer, telephone, and radio systems to prioritize and dispatch assignments. One year of customer service experience is required, while dispatch or call center experience is preferred.

Key Responsibilities:

Prioritize, assign, and dispatch orders through computer systems
Update outage information and contact customers about service
Assign trouble orders and updates to crews
Maintain logs and distribution performance information
Protect confidential customer and company information
Requirements:
One year of customer service experience
Availability for holidays, weekends, graveyard, swing, and day shifts
Dispatch or call center experience using communication systems preferred
Accurate data entry experience in high pace environments preferred
Effective written and verbal communication skills
Apply dispatching, customer service, data entry, and outage communication skills as a Southern California Edison Dispatcher Clerk.