DSM Research and Evaluation Lead

Resource Innovations is seeking a Lead level demand side management (DSM) research and evaluation lead to join our growing team in Canada. The role is open to candidates based anywhere in Canada, with the option to work fully remotely or in a hybrid/in-office capacity from our Toronto, Ontario office. As a Lead with Resource Innovations, you will be responsible for being part of project teams, conducting evaluation and research, providing technical oversight and mentorship for more junior peers, and managing project tasks.

You will be based in the Advisory Services business unit that provides empirically based research and program evaluations to support energy efficiency programs and energy transition efforts in Canada and the United States.

Specific responsibilities will include leading research and process evaluation tasks, staff development, team execution, and reviewing work product for client delivery, while contributing to on‑time and under‑budget performance of research and process evaluations and other related tasks. The position will be part of our research, evaluation, and consumer behavior teams. Candidates with five to eight years of relevant work experience are encouraged to apply.

Relevant work experience includes knowledge of DSM program evaluation principles or market research, behavioral science, energy efficiency, and energy efficiency programs. Strong skills in survey and interview‑based research and both quantitative and qualitative analysis are desirable. Understanding of market effects evaluations, and Net‑to‑Gross evaluations is a plus.

Responsibilities

Lead and conduct research and process evaluations of energy efficiency and DSM programs, including customer behavior.

Manage tasks to complete deliverables on time and within budget.

Present and discuss research with clients and teaming partners.

Contribute to research plans, scopes of work, and budgets for new work.

Develop data collection instruments.

Oversee primary and secondary data collection efforts as well as conduct data analysis.

Lead and support technical report writing; contribute to draft reports, including results and actionable recommendations.

Lead and support the development of presentations, papers and proposals.

Other duties as assigned.

Requirements

Bachelor's degree (or higher) in a relevant field (such as social science, economics, policy, environmental science, or engineering).

At least five years of work experience in relevant field (DSM, energy efficiency programs, behavioral research, market research, program evaluation).

Analytical and research aptitude and mindset.

Intellectual curiosity and commitment to continuous learning.

Understanding of the theory and best practices in survey and interview design, implementation, and analysis.

Experience preparing reports detailing analytical findings.

Excellent writing, communication, and computer skills are mandatory.

Demonstrated proficiency with Microsoft Office programs including Word, Excel, Teams and Outlook, and SharePoint.

Demonstrated ability to manage multiple tasks with competing priorities.

Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred Skills, Education And Experience

Familiarity with energy efficiency program processes, theory logic models, program process flow diagrams, customer journey maps, net‑to‑gross analyses, market effects evaluation, and energy end‑uses.

Skills in survey and interview‑based research, including familiarity with programming surveys in Qualtrics.

Quantitative analysis capabilities, including the ability to conduct analysis in Excel and a statistical software package, such as R.

Familiarity with behavioral science principles and organizational decision‑making.

Ability to build relationships with clients and work in tandem to solve logistical and technical issues.

Benefits
We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits.

Compensation & Benefits
Resource Innovations offers competitive salaries based on a…