Soft Goods Department Manager

Soft Goods Department Manager – Winnipeg

We’re currently looking for a Department Manager to join our team in Winnipeg. MEC is a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself.

You’ll lead the Soft Goods department, manage a high‑performing crew, and create an engaging culture that supports members’ adventures.

• Promote MEC principles, culture, vision, and purpose to all store staff.
• Ensure store operations are efficient, consistent, and deliver an awesome member experience.
• Identify store hiring needs, manage recruitment and selection, and stay within payroll budgets.
• Conduct regular check‑ins with all store staff to keep communication open and gather feedback on staff satisfaction, fostering a positive workplace culture in line with MEC values.
• Maintain the store’s visual presentation to deliver an outstanding experience for everyone who steps inside.
• Create a healthy, safe work environment for staff and store visitors.
• Continuously learn about new products, technology, and features.
• Help more people in Canada get active outside, planning for families or backcountry expeditions.

• Passionate about the outdoors and teamwork.
• “Can do” attitude with strong learning drive.
• Integrity, customer focus, initiative, character, and teamwork.
• Excellent customer service mindset and membership experience.
• Physical ability: lift 50 lb and walk 10,000 steps per day.
• At least one year of experience in a similar retail role.
• Strong organization and multitasking skills.
• Demonstrated conflict management, communication, ambiguity handling, and results driving in retail.
• Curious about gear with willingness to learn.

• Competitive salary and bonus program.
• Variable annual incentive plan.
• Staff discount and pro deals.
• Equipment demonstration program (free gear rental for staff).
• Field experience programs to apply outdoors.
• Lots of training and product knowledge.
• Health benefits (medical and dental), life insurance.
• RRSP employee matching.
• Paid sick days, tuition reimbursement, paid volunteerism, growth opportunities.

Mid‑Senior level

Full‑time

Sales and Business Development