Residential Housing Support Worker

The West Central Women’s Resource Centre (WCWRC) provides services and programming to women, gender diverse people and their families in the West Central neighbourhood of Winnipeg. WCWRC is women centered and practices empowerment, inclusion, harm reduction, multi-level, and community economic development philosophies to support women experiencing poverty, homelessness, mental illness, violence, substance use or participating in sex work.

The West Central Women’s Resource Centre is committed to inclusion and equity and strives to ensure that our staff team reflects the diversity of the community we serve. Persons with relevant lived experience, Indigenous peoples, Black people and other people of colour, persons with disabilities, persons of minority sexual orientations, gender identities and expressions are encouraged to apply and will be prioritized.

We are committed to removing barriers to employment that are faced by groups that have been historically, persistently and systemically marginalized and encourage (but do not require) members of these groups to self-identify as such in their cover letters.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please contact us and we will work with you to meet your needs.

The Residential Housing Support Worker will support all tenants moving into designated permanent housing units in connecting to internal and external services, navigating systems, providing advocacy where required and working with community members to reach their goals.

The Residential Housing Support Worker is responsible to and will be supervised by the Manager of Residential Support Services. To ensure appropriate accounting of hours worked, completed timesheets are to be submitted bi-weekly, by payroll date, to the Manager of Residential Support Services. To enhance the staff team and to be accountable to one another attendance at staff meetings, program meetings, and trainings is required.

ASAP

$24/hour + shift premium, 6% vacation pay, plus a benefits package and matched RSP after 3 months

40 hours/week, Shifts are Sunday – Thursday or Tuesday – Saturday, evenings from 3:30pm-12:00am, overnights from 11:30pm-8:00am

• Make connections and build relationships with residents, getting to know their needs and goals
• Build relationships between residents through coordinating of regular meetings and community activities
• Connect residents to internal supports including housing, gender-based violence supports, cultural programs and volunteer opportunities
• Liaise between residents and their case worker after hours, to ensure continuity of care outside of office hours
• Coordinate skill building and informational workshops
• Support participants to prepare for meetings, as planned with their case worker, and accompany to offer support as needed
• Attend weekly case management meetings with the Residential Support Services Team

• Maintain organized files and records of activity regarding work with residents
• Oversee and track programming budget

• Participate in relevant WCWRC and community meetings with peers as assigned
• Actively participate in WCWRC staff retreats, trainings and meetings
• Other duties as assigned

• Solid grounding in harm reduction, trauma-informed care, and empowerment-based approaches
• Excellent interpersonal skills and the ability to build trust and rapport with clients and community partners
• Strong crisis intervention skills
• Excellent verbal and written communication skills with strong interpersonal skills;
• Demonstrated understanding of working with marginalized communities through an anti-oppression lens and an awareness of the social determinants of health
• Professional, responsible, and discreet when handling sensitive and confidential information
• Experience working collaboratively with a variety of community organizations and service providers
• Exceptional organizational and time management skills with the ability to manage a…