Direct Service Worker

Competition No.:
Position:
Direct Service Worker (Multiple Vacancies)
Classification:
DSW Pay Scale: $62,519.94 - $88,810.47

Conditions:

· Full Time Permanent (Unionized)

· An Eligibility List may be established for future openings

· Preference will be given to internal candidates

Location:

1410 Mountain Avenue, Winnipeg
Closing Date:
January 12, 2026

How to apply:

Email:
Fax:

Reporting to the Unit Supervisor, the Direct Service Worker is responsible for managing both short and long-term case protection and child-in-care files. This role ensures compliance with all Child and Family Services acts, regulations, and standards, while supporting families and prioritizing the safety and well-being of children in alignment with Southeast cultural and community values.

• Providing protection and prevention services to the children and families of the designated First Nations community.
• Carrying and managing caseloads specific to Family Protection and Children-In-Care with prescribed timelines.
• Working in and intervening with crisis situations in an appropriate and timely manner.
• Establishing and maintaining partnerships with community resources for clients as well as team members.
• Participating in Agency events, training, and working flexible hours as required.
• Group facilitation; team building and decision-making; taking initiative; problem-solving, leading, planning, coordinating, and facilitating meetings; de-escalating conflict; and provide solutions.
• Excellent case and file management skills; stress management; time management; and documentation detail (e.g., CFSIS, IM, etc.).
• Working in a team-based environment as well as independent responsibilities.
• Willing and able to travel to designated First Nations communities and rural areas as required.
• Other duties as assigned.

• Bachelor of Social Work (an equivalent combination of education and experience may be considered).
• A minimum of two (2) years’ experience in front-line case management with Children-in-Care and families.
• Experience conducting investigations including gathering and analyzing information to implement appropriate action(s)
• Demonstrated working knowledge of and familiarity with:
  • Indigenous culture and an understanding of the rural cultural environment.
  • The Child and Family Services Act;
    The Adoption Act;
    An Act respecting First Nations, Inuit and Métis children, youth, and families;
    Indigenous child welfare practices;
    First Nations history; and colonization.
  • Crisis intervention; child protection investigations; assessment of high-risk situations to determine appropriate response times.
  • Substance abuse; family violence; child abuse/neglect; grief and loss issues; and community resources.
• Excellent verbal and written communication skills (specific to documentation and report writing).
• Working knowledge of Microsoft Office (i.e., Word, Excel, and Outlook), CFSIS, and IM.
• Valid driver’s license; a reliable vehicle.
• Satisfactory Criminal Record;
  Child Abuse Registry; and Prior Contact Check.

Preference will be given to Southeast members and Indigenous (First Nations, Métis, or Inuit) candidates meeting the position requirements.
All Indigenous applicants are asked to self-declare within their cover letter. We thank all applicants; however, only those candidates selected for an interview will be contacted.

We offer competitive wages and an exceptional benefits package.

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