Resident Services & TRC Coordinator

Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team. This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.

• Provide support and assistance to residents and help connect them with community resources and services.
• Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.
• Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.
• Maintain resident records, directories, POA contact information, program statistics, and documentation.
• Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.
• Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.
• Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.

• Grade 12 diploma or equivalent;
• Education or experience in social services, recreation, community support, or a related field is an asset.
• Experience working with older adults or individuals requiring support is preferred.
• Knowledge of long-term care (LTC) and community resources is an asset.
• Strong communication, organizational, problem-solving, and interpersonal skills.
• Proficiency in Microsoft Office and Microsoft Teams.
• Ability to work independently, maintain confidentiality, and manage competing priorities.

A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.