Technical Coordinator
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Business
Office Administrator/ Coordinator
Job Description & How to Apply Below
Do you get energy from keeping gear organized, samples moving, and events running smoothly? Are you the person who naturally notices when something is out of place, keeps track of serial numbers, and can still explain what a piece of equipment actually does? If you’re hands-on with AV gear, comfortable with computers, and thrive on coordination, this role is built for you!
Mainline is a manufacturers’ representative firm serving the professional audio, video, and lighting industry throughout Florida. We’re looking for a Technical Coordinator to own the operational backbone of our samples, warehouse, and events. You’ll keep our demo inventory organized and ready, support Tech Connect and other manufacturer events, and serve as a practical technical resource for the team. You’ll also learn and grow with us as we adopt new tools, including AI-assisted workflows.
This role reports to the President of Mainline.
Do you get energy from keeping gear organized, samples moving, and events running smoothly? Are you the person who naturally notices when something is out of place, keeps track of serial numbers, and can still explain what a piece of equipment actually does? If you’re hands‑on with AV gear, comfortable with computers, and thrive on coordination, this role is built for you!
Mainline is a manufacturers’ representative firm serving the professional audio, video, and lighting industry throughout Florida. We’re looking for a Technical Coordinator to own the operational backbone of our samples, warehouse, and events. You’ll keep our demo inventory organized and ready, support Tech Connect and other manufacturer events, and serve as a practical technical resource for the team. You’ll also learn and grow with us as we adopt new tools, including AI-assisted workflows.
This role reports to the President of Mainline.
- QC incoming and outgoing sample and demo gear, checking condition, accessories, cables, and documentation.
- Build, maintain, and track sample kits; manage check-in and check-out with clear records.
- Coordinate sample ordering and returns in partnership with the operations team.
- Keep the warehouse organized, clean, and ready.
- Coordinate equipment and logistics for Tech Connect and other events, clinics, and workshops.
- Serve as a liaison between Mainline, manufacturers, venues, and marketing for event planning and day-of execution.
- Help prepare schedules, packing lists, and basic setup documentation.
- Support the Experience Center by keeping key demo systems functional and presentable.
- Provide practical hands‑on support: power, cabling, basic troubleshooting, and product identification.
- Assist the sales and operations teams with product knowledge questions and technical guidance.
- Learn and use internal tools (including AI assistants and database platforms) to log QC status, track gear, and improve processes.
- Help maintain company vehicles used for demos and events.
- Have 3–5 years of hands‑on experience in AV, live production, rental, church production, integration, or a closely related environment.
- Bring solid product knowledge across audio, video, and/or lighting. You know what the gear is, what it’s used for, and how to identify it correctly.
- Be organized by nature and take pride in keeping spaces, inventory, and processes orderly.
- Be comfortable with Microsoft Office, Teams, and both Windows and Mac environments.
- Can communicate clearly in writing and in person with teammates, manufacturers, and customers.
- Live in or near Winter Park, FL (ideally within ~30 minutes of our location) and have a valid driver’s license.
- Be able to lift up to 50 lbs and stand/walk for extended…
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