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IT Service Desk Specialist & Incident Coordinator

Job in Town of Brookfield, Waukesha County, Wisconsin, USA
Listing for: Heartland Business Systems, LLC.
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR

Job Description & How to Apply Below

Location: Town of Brookfield

Heartland Business Systems, LLC. is seeking an IT Support Coordinator to be the first point of contact for clients requesting technical assistance. You will gather information, perform basic troubleshooting, and route unresolved issues to the appropriate technical team.

The role ensures accurate ticket documentation, prioritization, and timely dispatch to meet SLA requirements, while collaborating with IT teams and business units to maintain high service levels.

This posting is for the IT Service Desk Specialist & Incident Coordinator role at Heartland Business Systems, LLC., based in Town of Brookfield, WI, United States.

All applications are reviewed carefully by our team.

The position is based in Town of Brookfield, WI, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 36.000 - 54.000.

We aim to respond to suitable candidates as soon as possible.

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