Graduate Technical Support Advisor

A fantastic opportunity is now available for a engineering graduate, to join a specialist equipment manufacturer, with a UK headquarters, in Oxfordshire.

The organisation is internationally established with over 11 000 employees, 50 branch offices and 500 trade and service partners world-wide.

The Technicial Support Advisor will offer support to the Sales Engineers, Product/Project Managers, Internal Sales Coordinators, Customers and Management, with detailed product knowledge.

• Preparing quotations to customer's specifications.
• Providing in depth technical information on company products, keeping abreast of the latest production development and communicating to all interested personnel.
• Liaising with the Engineering Department on projects to ensure that margins are maintained, and the customer specification/requirements are adhered to.
• Liaising with divisional staff on technical matters.
• Maintain a high level of service, ensuring that the customers' best interests are catered for.
• Being aware of market/project developments, industry trends and new projects and to advise these to management and division.
• Customer visits may also be required.

• An Engineering degree or HND
• Excellent communication and people skills
• Experience of working in an office environment.
• Experience of dealing with customers via phone and e-mail.
  
  Ability to work under own initiative.
• Good IT skills using Excel, Word and Outlook.
• Attention to detail.
• High level of accuracy.

• Monday to Friday - 37.5 hours a week.
• Hybrid working available after training period.