Field Support Engineer

Join to apply for the Field Support Engineer role at Experis UK
.

• Ticket Management: proactively manage and update all assigned support tickets to ensure all SLAs are met.
• Hardware Logistics & Asset Management: perform end‑to‑end management of IT stock, including scanning and logging of equipment in and out of locations to maintain accurate inventory.
• Device Repairs & Triage: identify faults, perform initial triage and conduct hardware repairs on in‑warranty equipment, and manage communication and part ordering with external vendors.
• Disposal Management: efficiently manage the process for IT asset disposals routed through the Hub, adhering to all contractual and security requirements.
• Remote Location Support: conduct periodic replenishment of secure IT lockers at remote sites as required.
• Process Adherence: strictly follow all established procedures and processes, including site‑specific security regulations.
• Service Improvement: actively identify and flag any potential service issues or opportunities for service enhancement.

• Security clearance:
  Current and active SC (Security Check) clearance is mandatory.
• Experience:
  
  Proven experience in a similar field/deskside service role, strong emphasis on hardware repair and logistics.

• Hours:
  
  Monday to Friday, 08:30 – 17:00
• Duration: 3‑month contract
• Rate: £18.87 per hour (Inside IR35)

This is an excellent chance to apply your technical expertise in a high‑security environment and ensure essential IT services are delivered without disruption.

If you possess the required SC clearance and are available for an immediate start, apply now.