People Manager & Practice operations

We are looking for a warm, organised and people-focused Practice Operations & People Manager to support the smooth running of our GP practice. This middle‑management role combines HR support, day-to-day practice operations and high‑level administrative support, working closely with the COO, GP partners and practice teams.

Key Responsibilities

• Support HR processes including recruitment, onboarding, contracts, appraisals, sickness absence and staff wellbeing
• Provide day‑to‑day HR advice and support to managers and partners
• Support the smooth running of practice and office operations
• Help coordinate rotas, leave and administrative workflows
• Maintain HR policies, procedures and governance documentation in line with NHS and CQC requirements
• Provide confidential administrative and organisational support to the COO and GP partners
• Support meetings, correspondence and practice projects
• Support with absences and payroll matters and submissions.

We offer a supportive working environment, a varied and rewarding role, and the opportunity to contribute positively to staff experience and patient care.

• Strong organisational and communication skills
• Professional, approachable and able to manage confidential matters
• Problem‑solving.
• Ability to manage change.
• Team player
• Experience in primary care or the NHS
• Experience of using EMIS would be beneficial

• Experience in HR, healthcare administration, practice management or a similar role
• CIPD qualification or equivalent HR experience.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.