Supervisor, Restaurant​/Food Service, Catering

Join to apply for the Supervisor role at Restaurant Associates UK
.

Location
: RHS Garden Wisley

Contract Type
: 32 hours per week (plus some overtime), permanent, site based, 4 over 7 days per week

Salary
: £13.66 per hour

We’re on the lookout for an enthusiastic Supervisor to join our fantastic, busy catering team at RHS Garden Wisley on a 32‑hour contract. As a Supervisor, you will lead a small team and take charge in the manager’s absence, ensuring exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres, is open all year round, and hosts multiple food outlets ranging from restaurants to cafés.

This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front‑of‑house operation standards onsite is expected, where you will welcome guests, serve food & drinks, operate the till system, serve coffees, and support on‑site events.

You will also ensure all staff are compliant with processes and uphold the Restaurant Associates Venues values.

• A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
• The chance to work in a truly beautiful and inspiring setting, surrounded by nature and stunning gardens.
• Generous holiday entitlement.
• Free parking on site.
• Free staff meals while at work.
• Access to Compass Group company perks & benefits.
• Perks for Works discounts and promotions.
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
• On‑site F&B discounts.

• Previous experience in a similar front‑of‑house role, confident working in busy environments.
• Adaptable and proactive to ensure service is consistent when leading the team.
• A passion for delivering outstanding service, greeting customers with a smile and serving with pride.
• Take initiative and make decisions that are right for our customers.
• Excellent team player with great communication skills.
• Desire to succeed in the role.
• Ability to work under pressure.
• Exceptional timekeeping and reliability.
• Safety‑first mindset.

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‑quality dining in London and New York. We provide catering and hospitality services to iconic visitor attractions across the UK and operate many bespoke cafés and restaurants. We pride ourselves on being inclusive, diverse, fun, and dynamic, offering opportunities to collaborate with a wide range of teams and a commitment to putting our people first.

We are an equal‑opportunity employer and welcome applications from candidates of all backgrounds.